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How to Whitelist The Whisky Club

Whitelist these email addresses [email protected], [email protected], [email protected], [email protected] to make sure we get in your inbox!

Scroll down the page to find your email program for instructions to add us to your address book, safe sender list or whitelist.

Gmail icon

Gmail

1. Add each email you receive from us to your Contact List

  • Open the email.
  • Click ‘Dots’ button on the top right, to reveal your choices.
  • Add the email sender to your address list.

Gmail dropdown

 

2. If either you or Gmail have mistaken it as spam and it is in the Spam folder

At times, Gmail mistakenly sends emails you want to the Spam folder…

  • Open the email.
  • Down the bottom will be an alert. To mark the email as “Not spam” click the button on the alert, labeled Report Not spam

Gmail not spam message

To ensure you receive our emails, create a filter

  • Click ‘Dots’ button on the top right, to reveal your choices.
    Gmail dropdown
  • Click “Filter messages like this”
  • Click “Create filter”
  • Click the checkbox “Never send to spam”
  • Click the checkbox “Always mark as important”
  • Click the checkbox “Categorise as: Choose Category”and
  • under the “Choose Category…” dropdown select “Primary”
  • then click the “Create filter” button

Gmail create filter button

Now all of our emails will make it into your Primary Inbox tab.

3. Gmail Tabs (ie. Promotions)

If you are using Gmail Tabs such as ‘Promotions’ and you find an email from in your Gmail Promotions tab:

Gmail tabs

  • Grab and drag the email to the Primary Inbox Tab.
  • You will receive an alert like the one below at the top of your Gmail toolbar.
  • Click Yes in the black alert box at Gmail.

Gmai lmove to promotions tab

Again, the best way to ensure you receive our emails, create a filter (same process as described above for email found in the Spam folder).

 

Gmail icon

Gmail Mobile App

If you using the Gmail Mobile App on your mobile device, open the app.

1. If mail is in the Spam Folder

open the email and tap the Gmail app dots icon

Gmail app dropdown

  • Select “Change labels…”
  • Check the box next to Inbox
  • Tap OK to save your settings

Gmail app label

2. If you are using Gmail Tabs such as “Promotions”

  • Open your Promotions tab in Gmail
  • Open the email and tap the Gmail app dots icon
  • Then select “Move to”

Gmail app tabs dropdown

  • Then select “Primary” from the list.

Gmail app tabs label

This will ensure all our mail ends up in your Primary Inbox tab…

 

Yahoo mail icon

Yahoo

If you do not see an email from in your Inbox…

Check your Spam Folder. If an email is there

  • Open the email & click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from to your Inbox.

  • Move your mouse over or tap the Gear icon in the top right navigation bar.
  • Select Settings from the list that drops down.
  • Choose Filters located on the left side of the page.
  • Click the Add button on the Filters page.
  • Create a name such as TWC Whitelist in the Filter name field.
  • In the From field leave the default contains selected.
  • Enter our email address in the text box next to Contains…
  • Choose the destination folder where you want the message delivered, ie. Inbox.
  • Click or tap Save…
  • You will see in the next screen “Deliver to Inbox if From contains…”
  • Click or tap Save on this screen.
  • You will be returned to your Yahoo! Inbox.

 

iPhone mail icon

iPhone

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email incorrectly to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from isn’t junk:

  • Open your Mail app and go to the Mailboxes screen
  • Scroll down to the folders area

Screenshot of iPhone mailboxes screen

  • Select the Junk folder.
  • Find the email from and slide it left to see options.

Screenshot of iPhone swipe left screen

  • Tap the More button.
  • Tap the Mark button.

Screenshot of iPhone move messages screen

  • Tap the Mark as Not Junk button.

Screenshot of iPhone mail not junk screen

The message is moved to your Inbox. Subsequent email messages from will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.

 

Android icon

Android

Open the email in your Gmail app. Tap the contact icon to the left of the sender’s name and email address.Tap “Ok” on the “Add contact” pop-up box.
Tap on “Create new contact” at the top of your Contacts list.

Enter the sender’s name in the “First name” field. Enter the sender’s email address in the “Email” field.

Tap “Save” to save the address.

Android mail 1
Android mail 2
Android mail 3

 

Apple Mail icon

Mac Mail

Select “Mail” and “Preferences” from the top menu.

Mac mail 1

  • In the “Preferences” window, click the “Rules” icon.
  • Click the “Add Rule” button.

Mac mail 2

  • In the “Rules” window, type a name for your rule in the “Description” field.
  • Use the following settings: “If any of the following conditions are met: From Contains.”
  • Type the sender’s email address in the text field beside “Contains.”
  • Select “Move Message” and “Inbox” from the drop-down menus.
  • Click “Ok” to save the rule.

Mac mail 3

 

Outlook icon

Outlook Mobile App

Outlook’s mobile app now offers a “Focused Inbox” for your important email

– To add to your list of Focused Inbox on the Outlook App…

Please open the mobile Outlook app on your Android, Microsoft or iPhone.

Then open the email from:

  • Click the dropdown menu on the top right of your Inbox.
  • On the menu displayed tap Move to Focused Inbox

Screenshot of Outlook App dropdown menu

  • Select the Move this and all future messages button.

Screenshot of Outlook App move to screen

  • Tap Move
  • Now all future messages from will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.

 

Outlook icon

Outlook 2003, Outlook 2016 and Outlook Office 365

To ensure you continue to receive important emails in Outlook Office add to your list of “Safe senders” on Outlook:

  • Right click our email in your Inbox email list pane.
  • On the menu displayed move your mouse over or tap Junk
  • Click or tap on Never block sender in the menu that rolls out.
  • The resulting popup will say:
  • “The sender of the selected message has been added to your Safe Senders List.”
  • Click OK

To add sender to address book:

  • Open the email
  • Right click on the from address
  • Choose Add to contacts option

 

Outlook icon

Outlook.com

Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  • Check the Junk folder. If you see the email in your Inbox
  • Open the email from …
  • Click the “Wait it’s safe” link

Microsoft Smartscreen alert

Manually add to Safe List

  • Click gear the icon on the top right.
  • Select Options in the drop down list.
  • On the Options page under Preventing junk email click Safe and blocked senders
  • Click the link Safe senders on the next page.
  • Enter the email address in the text box.
  • Click Add to list
  • will now be added to your list of Safe senders
  • Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

 

Thunderbird icon

Thunderbird

Add the sender to the address book:

  • Open the email message.
  • Click the star next to the sender’s name and address. if the star is already “lit” then the sender is already in your address book.

Thunderbird mail icon

If the message is in Junk:

  • simply mark that message as Not Junk.

To manually add senders to your Address Book:

  • Click the Address Book button.
  • Make sure the Personal Address Book is highlighted.
  • Click the New Contact button.
  • Under the Contact tab, copy and paste the “From” address, into the email text box.
  • Click OK.

 

Norton Antispam icon

Norton Antispam

To remove emails from the Blocked List:

  • Start your Norton product (from the selection below).
  • Click Settings.
  • Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Settings window, under Detailed Settings, click AntiSpam.
  • On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  • In the Settings window, on the Network tab, click Message Protection.
  • Under AntiSpam, next to Blocked List, click Configure.
  • In the Blocked List window, select the item that you want to remove, and then click Remove.
  • Click Apply, and then click OK.
  • If you do not find in the Blocked list, go to next step.

To add to the Allowed List:

  • Start your Norton product.
  • Click Settings.
  • Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Settings window, under Detailed Settings, click AntiSpam.
  • On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

  • In the Settings window, on the Network tab, click Message Protection.
  • Under AntiSpam, next to Allowed List, click Configure.
  • In the Allowed List window, click Add.
  • In the Add Email Address window, from the Address Type drop-down, select the address type.
  • Add, and then click OK.
  • In the Allowed List window, click Apply, and then click OK

 

Macafee Antispam icon

Macafee Antispam

While McAfee has removed spam protection in the latest Anti-Virus software you may still have a version that offers spam filtering.

  • In order to add to the friends whitelist, please open McAfee and click on Web & Email Protection.
  • Then click on Anti-Spam.

There you can see various settings. You can change the spam protection level, change filter settings, etc.

  • Click on Friends list
  • Add to your “Friends List”.

 

Trend Micro Antispam icon

Trend Micro Antispam

If an email that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future.

To prevent this from occurring you can do either of the following:

  • Add the to the list of Approved Senders.
  • Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

  • Open Microsoft Outlook.
  • Click the Spam Mail folder then select the legitimate email detected as spam.
  • Click Approve Sender on the toolbar.
  • Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

  • Open Microsoft Outlook.
  • Click Trend Micro Anti-Spam then click Settings.
  • On the Spam Filter tab, move the slider bar to select a lower filter strength.
  • Click OK to save your settings.

 

 

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