Please read the below information on the monthly billing and shipping process for a Whisky Club experience as smooth as the drams we’re shipping to you.
1. Full details of the Whisky of the Month are published on the website by the first Friday of the month, but you can grab a little sneak peek in advance if you follow us on Facebook and Instagram.
2. We send our Whisky of the Month email on the first Friday of every month and you can Double-Up or Opt-Out over the three days between then and midnight (Sydney time) that Sunday by logging into your account and following the easy steps.
3. Your credit card will be debited on the Monday, unless you’ve opted out as described above and you’ll receive a receipt via email.
4. Any shipping address changes must be made by midnight Sunday via the "Address Book" tab in your account.
5. Once your order has shipped, you will receive an email with your tracking details and you can track progress live in your account.
6. Sydney and Melbourne metro deliveries should arrive two working days after receipt of your tracking number, and if like us, you live a bit further away like Tassie or Perth it’s more likely to be five working days. Please note lockdowns and restrictions due to COVID-19 may cause longer delivery times.
7. See full Terms and Conditions here.